Questions & Answers
How do I know my money will be safe?
All payments are made directly into Funeral Planning Trust, a national fund that exists specifically to provide for funeral costs, with an independent custodian trustee, Capita Trust Company Limited. The accounts of Funeral Planning Trust Limited are monitored annually by independent actuaries and checked by independent auditors. The payment for the funeral can only be withdrawn from Funeral Planning Trust when the service has been provided or the plan is cancelled by the plan member.
Can I buy a plan for someone else?
Yes, please mention this on your application. We will need the name, address and year of birth of the person to be covered, but we will send all correspondence to you in confidence.
Can I pay by instalments?
Yes, there are a range of options, from 10 monthly interest free payments. Monthly payment plans are available up to 60 months. Payments by instalments cost more than a single payment due to the extra administration involved. Installment details available upon request.
What if I move away?
If you move away from Dorset, your plan can be transferred to a local independent funeral director in that area. Funeral costs vary from one area to another and you will be advised of any difference in costs at that stage.
What if I die away from home?
Each plan includes removal of the deceased from up to fifty miles radius from our premises. If you go on holiday, we recommend you take out travel insurance, especially if you travel abroad, which usually covers repatriation, if necessary.
What if the cost of the funeral increases?
The cost of funerals is affected by inflation. However once you have purchased a pre-payment plan, the funeral specified will be provided for you when it is needed, without any further charge to you or your family. Please refer to the note regarding disbursements on page 4. This is one of the most important benefits and why
pre-payment plans have become so popular with our clients in recent years.
What if I change my mind later?
If you change your mind within the first month of receiving your plan documents you can return them for a full refund, with no questions asked. If you cancel your plan at a later date, your refund will be subject to an administration charge.
How do I purchase a Plan?
Purchasing a plan is easy
- Decide which plan suits you best and tick the appropriate box on the application form or discuss your wishes with your Funeral Director who will assist you.
- Choose whether to make a single payment or, if you prefer to pay by instalments, decide over what period. (Up to five years).
- Do you have any questions? If so, please ask us, or if you prefer you may contact Funeral Planning Services direct, Free-Phone 0800 41 30 46.
- Send your completed application form to your funeral director or send it to Funeral Planning Services together with a cheque for either the full amount or the first instalment (you will receive a Bankers Order Form to cover the remaining payments) Please make your cheque payable to Funeral Planning Trust so that your payment goes directly into the trust fund. Please do not send cash in the post.